Terms of Service

Introduction

Welcome to Veg Box. By using our mobile application and services, you agree to these terms. Please read them carefully.

Refund Policy

No Refund Policy

Veg Box maintains a strict no-refund policy for all purchases. Due to the perishable nature of our products and our commitment to quality, we cannot accept returns or provide refunds once an order has been placed and processed.

Quality Assurance

While we maintain a no-refund policy, we ensure that all vegetables meet our quality standards before delivery. If you receive damaged or spoiled items, please contact our customer support within 24 hours of delivery for assistance.

Order and Delivery

  • All orders are subject to product availability
  • Delivery times are estimates and may vary
  • Prices are based on current market rates
  • Minimum order requirements may apply
  • Delivery areas are subject to our service coverage

User Responsibilities

  • Provide accurate delivery information
  • Ensure someone is available to receive the delivery
  • Handle products appropriately after delivery
  • Report any issues within 24 hours of delivery

Price Changes

As our prices are based on market rates, they may fluctuate. We reserve the right to adjust prices without prior notice. The final price will be confirmed at the time of order placement.

Limitation of Liability

Veg Box shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of our services.

Changes to Terms

We reserve the right to modify these terms at any time. Users will be notified of any significant changes through the app or via email.